Here is a list of the most frequently asked questions. Feel free to contact us directly if you can't find the answer you're looking for!
SHLUCHIM AND WHOLESALE ACCOUNTS
Shluchim and Wholesale Accounts, please contact us directly at (973) 731-0770 ext. 3 for more details. Thank you.
WE ARE RESELLERS. IS THERE A SPECIAL WHOLESALE PRICE?Yes. Please contact us directly at (973) 731-0770 ext. 3 for more details.
IS THE BASE INCLUDED IN THE PRICE OF THE MENORAH?
Yes. However, you will need to determine whether your Menorah will be for indoor or outdoor use. If it will be displayed outside, you will need the ground insert.
IS IT DIFFICULT TO INSTALL THE IN GROUND BASE?
No. The ground base can be installed in minutes with the right tools. It's easy and clean to install and store. The maintenance person at any building will have no problem at all. Instructions are available in the help section.
CAN I USE THE INDOOR BASE OUTSIDE?
Technically yes, but it's not recommended. The indoor base has industrial strength suction cups which adhere well to indoor floor. It will hold the Menorah, but unlike the ground insert, it is venerable to strong winds (or vandalism). If there isn’t any choice, i.e. if there isn’t grass to place an in ground base, there is only pavement or sidewalk, it is suggested to use the indoor base and place cinder block or sand bags on it. However, these should be covered with decorative material or a gift-wrapped box to appear as a holiday gift or decoration to maintain the beauty of the menorah.
DO I NEED ANY OTHER ACCESSORIES BESIDES THE MENORAH AND BASE?
There are 2 optional accessories: LED sign and candle conversion kits for lighting with a real flame in order to say the Holiday blessings for lighting.
HOW MUCH DOES THE MENORAH WEIGH? WHAT IS THE WING SPAN WIDTH?
3' Menorah - 3 feet tall, 11 lbs., span is 3 feet.
6' Menorah - 6 feet tall, 40 lbs., span is 6 1/2 feet.
9' Menorah - 9 feet tall, 50 lbs., span is 7 1/2 feet.
12' Menorah - 12 feet tall, 60 lbs., span is 8 1/2 feet.
THE BASE OF THE INDOOR MENORAH'S DIMENSIONS?
35'' x 24'' x 2''
THE BULBS ARE BEAUTIFUL , ALL WEATHER, TALL AND DECORATIVE. ARE THE BULBS INCLUDED IN THE PRICE?
DO I NEED TO USE YOUR BULBS?
Any regular bulb will work. However the 6 inch chimney shaped bulb is specially designed to complement the Menorah. It is bright and weatherproof and highly recommended for outdoor use in cold climates. Our bulbs are good for 1500 hours. If you use them for Hanukkah only, these bulbs will last for many, many years.
WHAT ARE THE CANDLE CONVERSION KITS?
If you host a holiday celebration and you would like to say the appropriate blessings, you will need to light with fire. The base of the kit is threaded to screw into the socket just like the bulb. It will hold up well and it looks great!
CAN YOU USE THE CANDLE CONVERSION KIT OUTDOORS?
Yes. Unless you're dealing with a storm of high winds, it will work well and glow beautifully in the dark.
FOR WHICH VENUE WOULD YOU RECOMMEND THE MENORAHS?
3' Menorah - indoor use only, store window or counter top. It's too small to stand on the floor.
6' Menorah - Indoors in a smaller lobby e.g. student center, office, hospital, etc... or outside in front of a private home if you desire an elegant presence.
9' and 12' Menorahs - indoors in malls, large stores or government buildings with high ceilings. Outdoors anywhere!
HOW DO YOU SHIP?
We deliver the Menorah arms detached for easy shipping and storage. Simply plug the arms into the main stem and slide them on. Setup takes a few minutes. The Menorah comes in a beautiful case for easy storage.
DO I HAVE TO CLIMB ON A LADDER TO LIGHT THE BULBS?
No. There is an automatic lighting control unit built directly into the main stem. Simply press the manual/auto button to light your Menorah.
DOES THE MENORAH RUST? DOES IT HANDLE WEATHER WELL?
The menorah is made of aluminum. It does not rust and looks beautiful after years of being in the harshest weather conditions.
IF I LOSE A PART, CAN I CALL YOU FOR REPLACEMENT PARTS?
Absolutely. It's our pleasure to serve you, but with the storage case it shouldn't happen.
CAN I USE THE MENORAH IN OTHER COUNTRIES OUTSIDE THE U.S.?
Yes. A transformer is needed to convert from 110v to 220v.
NOW WE HAVE A QUESTION FOR YOU
Would you please email us a photo of your display menorah for our "Menorahs of the World," the gallery section of our website?